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Email has long been the single most important tool for direct
marketing on the internet. Creating a list of names and email addresses
is a primary emphasis - and everything from information-packed
newsletters, auto-responder series, and electronically delivered training
courses have been used to help you build the list and to establish relationships
with your list by filling their informational needs.
The War on Spam has created a proliferation of
individual spam filters, ISP filtering of email, and blacklisting - that make
it much more difficult to get your email delivered.
EVERY email newsletter faces ever-increasing challenges in
trying to get their publication delivered to their readers. People who
have actually requested their information may never be seeing it! Even
if your mailings are totally ethical, your Email Service Provider (i.e.
auto-responder service) may get blacklisted by some ISPs because of the
spamming practices of someone else who uses their service. You get
penalized by the actions of others.
For the foreseeable future, the delivery of newsletters and
direct mailings will become less reliable. So far, the technology-based
solutions to the problem of ever increasing spam have all had their own set of
problems, and we have yet to really see any results from the legislative
attempts to solve the problem. In fact, the volume of spam has increased
from 60% of all email in December of last year, to 71% today.
In all fairness, the Federal Trade Commission (FTC) is
making honest attempts to clarify the CAN-SPAM Act, and Federal agencies
appear to be aggresively pursuing the worst offenders. It's just a HUGE
job, and will (at best) take years to bring under control. In the
interim, it may get better - but it is affecting your business TODAY!
You just can't afford to sit back and wait for it to get better.
In my
new blog, I recently discussed a couple of ways you could supplement
your current email marketing. Let's look at those in more detail, and
discuss a few more options:
- Online HTML newsletters -
These were avoided by many marketers for a very long time. Their
reasoning was that too many of their readers did not have HTML-enabled
email software.
That just isn't a problem today, and using HTML email allows you to also
include audio and even video, and to post your newsletter to your
web site, with no need to reformat it. It gives each issue
of your newsletter a longer life. Instead of your reader having
only a single chance to read your articles, they are posted to your
website and can be archived for as long as you like.
Your articles are great content on your website for your visitors, and for
the search engines as well. Your new website visitors can be
exposed to your articles and they (along with your archived back
issues) serve as ads to help you get even more new subscribers.
- Blogging -
Since a Blog is a web-based journal, with archived posts, they share all
of the same benefits as an online HTML newsletter. But there are a few
additional benefits to blogging, as well.
First, it's generally accepted for a blog to adopt a less structured, more
informal style - with mosts posts being shorter diary-like entries,
registering personal opinion and experiences, and published sporadically
rather than dealing with self-imposed deadlines. Most people will
find this more relaxed style easier than publishing a more formal
newsletter. In fact, as I write this, personal blogs far outnumber
blogs that have been created for commercial purposes. So, if you've
wanted to find a way to be more pro-active in building relationships in
your target market - starting your own blog might just be the easiest way
to do it.
A second major benefit of blogs is that they are easy and you can get
started for next to nothing (my blog is provided free with my
membership in Affiliate Showcase). Typically, all you have to
do is select a template, configure your blogging site by setting a few
options, and post directly to the site through web-based forms. That
makes it a great way for someone who has been timid about publishing
a formal newsletter to get started in just minutes and begin developing
relationships in their target market.
As with anything you publish on the web, your blogging efforts are all
wasted without getting exposure to your blog. The good part is that
it's easier to get exposure for your blog than probably anything
you've ever published online. I've made it easy for others to
incorporate
the contents of my Blog on their website by
providing standard HTML code that can be inserted on any web page.
Not only are blogs on the rise, but new directories are sprouting up every
day that are focused on helping website visitors find blogs on various
topics. These online directories allow you to submit your blog
very much like subitting a website to the search engines, or submitting
articles to an article directory. The difference is that getting
listed often occurs within hours of submission - and rarely takes
more than a couple of days. I've built a
partial
list of these directories (those that I've
found to be particularly easy to submit to), and will update this list
over time.
A second important method of getting exposure for your blog is the RSS
feed. Since RSS feeds can also be used for normal HTML
newsletters, or any other website content, I'll discuss them separately...
- RSS feeds -
RSS is an acronym for Really Simple Syndication, and for what it does - it
is simple, but still a challenge for many.
Syndication is just the practice of making content available to multiple
channels/networks/publishers/websites/etc. It has been used for
years in radio, television, and newsprint, usually in conjunction with a
paid license to re-use the content. While paid licenses for
syndication also exist on the internet, free syndication is more common.
RSS is simply a protocol that allows one web site to “pull“ updated
content from another so that the receiving website doesn't have to be
manually updated every time the syndicator publishes new content.
The publisher simply updates their RSS feed, and the next time the web
page containing the feed is opened by any viewer, they see the updated
content.
That's the attraction for the receiving website. They not only get
free content for their website, but it is dynamic content - offering their
visitors constantly updated material without the headache of updating
their web pages every time one of their syndicated sources publishes an
update. This makes them an ideal way to share time-sensitive
information, new developments, etc. While entire articles can be
pulled into a website via an RSS feed, it is more common to include only
headlines and a short description of the article. This feed would
then include a link to the source to allow the visitor to view the entire
content.
As long as you understand the standards required by the protocol, an RSS
feed can be created manually with any text editor. Or... you can
purchase software that will create the RSS feed file for you. A feed
can contain links to any content on the web, so besides breaking news or
blog entries, they are an ideal way to distribute things like resource
lists.
While RSS was originally developed for syndication of content to other
websites, there are also desktop applications that allow individuals to
“subscribe“ to your content. These RSS readers are also
aggregators so anyone installing an RSS reader can collect any RSS feeds
that interest them into a single application on their own desktop.
Since these readers “pull“ the feed information just like another web
site that is publishing your syndicated content, the application can alert
the reader anytime one of their selected feeds is updated. If you
supply an RSS feed of your newsletter content, or your blogging activity,
individuals can be notified anytime you update your content - totally
bypassing the need to send the information via email. Of course, if
your readers don't have an RSS reader installed, you may have to educate
them a little and even “sell“ them on the idea of installing one to
their desktop. You will want to make the decision as easy as
possible, so it would probably be prudent to point them to a free
RSS reader that
installs easily and that runs in the background so that they can get
automatic notifications of updates.
While you will have to manually update your RSS feed when
you publish a new issue of your online newsletter, or add content to your
website - blogging software typically creates and updates your RSS feed
automatically. All you do is update the content by creating a
new post, your RSS feed is updated automatically, and your
“subscriber“ is alerted to the update any time they have an online
connection.
- Browser Toolbars -
While the use of RSS feeds is on the rise, browser toolbars are already in
widespread use and create less apprehension for your readers than the
installation of a desktop application. Of course, the typical
newsletter publisher doesn't have the technical skills required to create
a piece of browser plug-in software.
The answer is a toolbar generator. A piece of software that provides
the skeleton toolbar functionality, yet allows total customization so that
you can generate your own totally unique toolbar. I found such a
generator (Sidekick
Salesman) to generate my own toolbar.
It is so flexible that I was able to set up an entire service around the
toolbar that syndicates my own newsletter with a number of other quality
publications. Now my readers can get notification everytime I
publish a new issue of my own newsletter, and anytime any of the
other members of Info
Syndicate publish their newsletters as well.
By aggregating these other publications into the Info Syndicate toolbar,
I'm able to share those publications with my readers, and perhaps pick up
a few new readers from the other members as well.
Any of these alternatives can be used to supplement the
delivery of email newsletters. With email delivery rates being affected
by so many outside forces, you need to implement as many of these strategies
as possible. I use all of them, and integrate them as much as possible
with one another. Your readers will each have their own
preferences, and to cater to all of your readers you need to give them a full
range of options.
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About the Author:
Sid Hale is the owner of several successful websites including
ad-CLiX.com and Info-Syndicate.com,
and is co-creator of
jvAlert
- a membership site for facilitating high-level Joint Ventures.
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